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B Corp™ in action: How we’re putting responsible delivery into practice

Our B Corp™ Certification gives us a framework for continually improving how DBSJ operates and the impact we have on people and the planet. But what does that mean in practice?

From reducing project waste and managing environmental impact to protecting our people, developing skills and supporting clients’ sustainability goals, responsible delivery is becoming increasingly embedded in how we work.

Reducing project waste and increasing reuse

The fit out sector inevitably uses significant quantities of materials, making waste management one of the areas where contractors can have meaningful influence. 

Our first priority is reducing waste at source. Efficient design, accurate procurement, considered manufacturing and careful project planning all help prevent unnecessary materials being ordered or discarded in the first place.

Our partnership with East Kent Recycling supports this approach. Working with a local waste management provider operating with a zero-to-landfill policy helps us develop more circular waste solutions and improve visibility over what happens to materials leaving our projects and facilities. DBSJ already works with East Kent Recycling as part of its commitment to zero waste to landfill. 

Waste performance is also monitored internally, helping us identify patterns, measure progress and highlight opportunities for further improvement. 

Environmental management on site 

Good environmental intentions need robust project management behind them. 

Our ISO 14001 Environmental Management System provides an established framework through which we identify environmental impacts, set objectives, monitor performance and continually review our approach. On individual projects this means creating a positive environmental culture that extends from our own project team through to subcontractors and suppliers. 

Regular environmental inspections are undertaken during delivery, with findings shared with relevant subcontractors to encourage engagement and corrective action where required. 

Our approach includes: 

  • Identifying and assessing environmental impacts associated with our activities 
  • Providing relevant environmental information, instruction, supervision and training 
  • Using environmental toolbox talks to reinforce responsibilities on site 
  • Monitoring waste, energy and water consumption where applicable 
  • Maintaining systems designed to prevent pollution and minimise environmental harm 
  • Carrying out internal site audits and inspections 
  • Recording performance to support informed decision-making 
  • Acting on identified opportunities for improvement 
  • Reviewing our Environmental Management System to maintain its effectiveness 

It turns environmental management from an aspiration into an operational discipline.

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Health, safety and wellbeing

Responsible project delivery begins with protecting the people delivering it. Health, safety and wellbeing remain our number one priority, covering our employees, subcontractors, suppliers, clients and everyone who may interact with our sites and workshop. 

Health and safety responsibilities form part of our induction process and extend throughout our supply chain. On site we conduct regular Toolbox Talks, provide dedicated health and safety information and undertake inspections to reinforce safe working practices. At Bramling Workshops, regular health and safety walks include weekly inspections involving directors. 

Our teams also have access to training and policies through the Atlas platform, enabling managers to assign relevant modules and monitor participation and progress. The principle is straightforward: exceptional interiors should never come at the expense of the people responsible for creating them.

Investing in skills and the next generation

Responsibility also means considering the long-term health of our industry. DBSJ has grown from strong trade and apprenticeship foundations, and developing the next generation of design, build and manufacturing talent remains important to us. 

We support apprenticeships, training and career development while actively engaging with young people to demonstrate the breadth of careers available within the interiors and construction industries. Our schools outreach activity, including work with the East Kent Business Partnership, has given students opportunities to meet members of our team, understand different professions and explore possible routes into design and build. 

We want our growth to create opportunities for people to learn, progress and build meaningful careers, while helping our sector maintain the skills it needs for the future.

Creating wider social value

Every project exists within a wider community. Where possible, we look for opportunities for our investment and activity to create benefits beyond the completed interior itself, from supporting local employment and developing new skills to working with responsible suppliers and contributing to the communities in which we operate. 

That philosophy also influences how we treat our supply-chain partners. For example, DBSJ introduced a zero-retention policy following practical completion for supply-chain partners consistently exceeding their key performance indicators, helping reduce the financial burden placed on valued trades and smaller businesses within our community. 

Responsible business is ultimately about relationships. We want our growth to benefit the clients, people, partners and communities who contribute to our success.

Supporting our clients’ sustainability ambitions

Increasingly, clients come to us with their own environmental and social objectives. These may be corporate ESG targets, responsible procurement policies, landlord requirements, internal carbon reduction programmes or ambitions to achieve environmental building certifications. 

Our role is not simply to acknowledge those requirements, but to help translate them into practical project decisions. That can include material selection and certification, waste targets, supply-chain requirements, environmental reporting, responsible sourcing, reuse strategies, indoor environmental considerations and the evidence required to demonstrate compliance. 

DBSJ’s integrated structure provides an important advantage here. With design, build, shopfit and bespoke joinery capabilities working together, we have greater opportunity to consider these requirements earlier, coordinate decisions across disciplines and retain visibility from specification through manufacture and installation. Responsible delivery becomes part of the project conversation from the outset.

Measurement, reporting and accountability

One of the principles we value most about B Corp Certification is accountability. Making commitments is important. Measuring whether they are being delivered is more important. 

We are continuing to develop the systems through which environmental and social performance is recorded across our business and projects, bringing together information around procurement, materials, waste, energy, water, supply-chain performance, training and other relevant measures. Project inspections, internal audits, materials databases, waste monitoring and our established ISO management systems all contribute to this evidence base. 

For our clients, better information can provide greater transparency and help support their own reporting requirements. For us, it allows performance to be reviewed, weaknesses identified and future priorities established.

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