Creating exceptional retail interiors enhancing customer experiences and sales
DBSJ delivers a fully integrated retail interiors fit out service, spanning design, build, shopfit and joinery, and, as custodians of your brand, we bring your vision to life.
Whether you need to transform an empty space into a successful retail environment or refresh an existing commercial store, our expertise ensures your project is completed on time and on budget.
The role of the bricks-and-mortar store has changed. Physical retail is no longer just a place to buy products – it is a core part of the omnichannel customer journey. Whether a flagship store or a local branch, the space is the physical expression of your brand: a destination where customers can engage with your community, explore products in person, collect online orders, receive service or simply enjoy being part of the brand experience. They may not purchase in-store, but the experience they have there will influence whether they complete their order online later, return in future or choose a competitor instead. Modern stores need to be flexible. They must adapt to trends, product drops, seasonal changes and different types of customer behaviour. A slow shopper may browse, discover and try on merchandise. A fast shopper may simply want to collect or return an order. Both expect the same level of service, efficiency and brand experience. The store has to deliver all of this while looking good, trading smoothly and standing up to heavy daily footfall.
That is where DBSJ comes in. We design, manufacture and deliver flagship stores, rollout programmes and franchise formats with a focus on speed, durability, quality and operational performance. From store design and technical development to in-house joinery and onsite delivery, every element is managed by one accountable team. The result is faster programmes, controlled costs, clean handovers and stores ready for customers on day one.
If you need a retail interior that looks premium and performs from day one, DBSJ delivers spaces built for customers and built for trading.
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In business, many changes are incremental, so it is rare to experience a transformation, even rarer for it to happen in less than a week. The project, designed for maximum benefit with minimum disruption for the customers, was completed in less than seven days. It is an incredibly tight turnaround, but my team and the contractors from DBSJ enjoyed the challenge.
Whether you are opening a flagship store, rolling out multiple sites or delivering a compact franchise format, we help you:
- Develop and protect brand standards across every location
- Deliver fast, controlled fit outs that do not disrupt trading
- Create flexible store layouts that adapt to product drops, seasons and campaigns
- Provide one accountable partner from design development to handover
- Build durable, premium interiors that look polished and stand up to daily footfall
Our work covers full store fit outs, refurbishments and fixtures and fittings manufacture for both high street and luxury brands. Every detail is coordinated so your team can focus on trading, not contractors.
DBSJ delivers flagship stores that combine design ambition with operational precision
With in-house joinery, meticulous detailing, controlled craftsmanship and seamless installation, our single accountable team manages every stage – from technical development and landlord approvals to live-trading delivery – ensuring a flawless, polished finish every time.
Flagship stores are more than retail spaces; they are brand statements. Every material, sightline and detail must feel intentional and refined, showcase craftsmanship, elevate product presentation and create a lasting sense of quality and exclusivity. Behind the scenes, storage, circulation, services and finishes must support smooth operations without compromising the luxury experience.
The end result? Stores that look exceptional, trade efficiently from day one, and express the brand in a way no online space can.
DBSJ delivers high-street stores that combine operational efficiency with consistent brand standards
With controlled programmes, in-house joinery and clean installations, our accountable team manages every stage – from technical development and landlord packs to night works and handovers – so store teams can focus on trading, not contractors.
High-street retail moves fast. Stores must attract footfall, present product clearly, support quick transactions and encourage customers to browse and return – all while standing up to heavy daily use and tight footprints. Durable finishes, flexible layouts, efficient back-of-house and secure storage are critical to keeping operations smooth and adaptable.
DBSJ deliver polished, efficient stores that open on schedule, perform reliably from day one, and reflect the brand consistently across every location.
Delivering national retail rollout programmes with consistency, speed and predictable results
Using refined processes, in-house joinery and strict quality control, our accountable team manages every stage – from technical drawings and landlord approvals to phased programmes and night works – ensuring each store replicates brand standards precisely. Clear reporting and a single point of accountability keep disruption low and eliminate the need to chase contractors or coordinate multiple suppliers.
Scaling or refurbishing a retail brand is more than a good concept. Every store must look and feel the same, no matter the footprint or location, because delays, inconsistent finishes or rework disrupt marketing, merchandising and staffing. Whether it’s five stores or fifty, DBSJ delivers rollouts that maintain finish, durability and customer experience.
DBSJ provides a consistent, polished estate that opens on schedule and trades flawlessly from day one.
Proud to have been recognised
by Construction News
More about DBSJ
DBSJ is an award-winning interiors fit out contractor for the office, retail, and hospitality sectors. Today, it is recognised as one of Britain’s fastest-growing private companies after being included in The Sunday Times 100, Britain’s fastest-growing private companies league table and the UK Fast Growth Index.
Our growing team of 75 people is headquartered in Bramling Workshops just outside Canterbury in Kent and our design studio in Faversham, supported by satellite offices in Manchester, Cambridge and Edinburgh.
Frequently asked questions
Yes. We can complete works in live trading environments. We plan night works, phased areas, hoarding protection and strict safety controls so customers and staff remain unaffected. Many retailers stay fully operational throughout.
Our truly integrated fit-out approach – design, build, shopfit and joinery – all carried-out in-house help us ensure we maintain brand consistency across all your locations. By immersing ourselves in your brand identity, we accurately translate it into every space we create.
Yes, we can open multiple stores at the same time thanks to our fully integrated services. Our teams work in parallel to keep each location on schedule, ensuring consistent quality and efficient multi-site rollouts.
Yes, we deliver high-quality design, build, shopfit and joinery for premium locations. Our team of specialists studies every single interaction among the materials and elements of every piece, ensures that every detail reflects your brand’s ethos and exclusiveness.
Yes, we handle all landlord approvals and produce the required technical drawings as part of our design and build services. We’ve assisted partners in the past with local authorities and councils to keep projects moving smoothly and ensure compliance with legal requirements.
Work with us on your
retail fit out
- 300+ retail stores transformed
- 25 years in retail fit out
- 98% on-time project delivery
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